What causes font to fall out of my 2” stamper when I turn it over to use it?
In August 2009 we discovered one our molds for making 2” stampers was faulty. The mold created one section on the circular border, on this size only, which was too wide and caused it not to properly hold 6pt or 15pt font. The mold has been replaced. A few of these stampers got into the marketplace before we detected the fit issue. If you have one you feel is faulty, please contact us for a replacement. This only occurred on JB-08650, 2” Stamper with 15pt font set. (sales@justritestampers.com)
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How do I prevent ink smudges when I stamp some images?
Some stamp designs have areas of rubber without any graphic images. Some of our designs are not deeply etched which contributes to excess ink coverage (depending on your ink application technique). To minimize the extra ink simply trim stamps close to the graphic images.
Why does the foam the rubber and the stamper appear uneven?
We recently added a thicker layer of foam between the wood stamper and the rubber containing the image. The purpose is to give more cushioning to facilitate better impressions. When a heavier object is placed on top of the stamper (sometimes in shipment the foam can become compressed and appear uneven. This does not affect the quality of your impression.
If you are in a hurry a few seconds of gentle heat exposure with a craft heat tool or hair dryer will make it spring right back to its original factory specifications. If you simply leave it unattended for a day it will spring back on its own.
Why do some of my 95pt font pieces not ink up as well as the smaller ones?
In our manufacturing process we use a release agent in molds when vulcanizing the stampers. This release agent is usually burned off in the finishing process. Occasionally it is not burned off completely on the larger font pieces. This results in a slight invisible residue. Through normal use this coating wears away with normal inking and a few stampings. To remove it wipe the font piece with a bit of solvent-based cleaner or gently rub with smoothing block/sander (the kind used for fingernails). Be sure to remove the grit before stamping.